Preston North End Football Club aims to provide an enjoyable and memorable match day experience for all supporters, and we hope the information below is helpful for your trip to Deepdale. We offer a wide range of specialist facilities for all disabled supporters with accessibility and inclusion being at the core of our provisions.
-Elevated seating for wheelchair users in all stands with lift access.
- Pitch level entry in all stands.
- Wireless network equipment which can be used in all stands. These are booked on a first come first served basis on the day of the game from the disabled ticket window at the main ticket office. The equipment is available from 1pm on Saturday fixtures and 6pm on all midweek fixtures. Terms and conditions apply.
- ‘Changing Places’ facility in the Invincibles Pavilion which includes a changing bench, a hoisting system, accessible toilet and a pull chord for emergencies. The facility also offers additional space for extra assistance where required. The Changing Places facility is unique across all North West football grounds.
- Accessible toilets and catering facilities in all stands.
- Dropped ticket windows to accommodate all disabled supporters for ticket purchases and collections at the main ticket office and Club shop.
- Seating areas are also available for guide dogs and their owners at pitch level around the ground. Please contact the ticket office to discuss the best possible seating arrangements.
Disabled supporters can book tickets on a season ticket or match by match basis. To purchase disabled tickets supporters must register on the Club’s database.
To register, please visit the ticket office with proof of Disability Living Allowance at the medium to high rate, Personal Independence Payment at the standard/enhanced rate, Certificate of Vision Impairment or Attendance Allowance.
Disabled supporters are then eligible to purchase a disabled and helper match ticket. Please note additional information may be requested by the ticket office and they may ask for an accompanying form to be completed.
Standard match day ticket prices apply for all disabled supporters, with the helper attending free of charge. Ticket prices can be found by clicking here.
Pre-match day booking is advised but not essential for all disabled supporters seeking match day tickets. Please contact the ticket office on 0344 856 1966 for all information regarding ticket bookings for all home and away fixtures.
By train: Preston railway station is located in the City Centre and is situated approximately two miles away from Deepdale.
By bus: Both the number 19 and 19A heading to Royal Preston Hospital stop outside Deepdale. This is an approximate 10 minute bus ride from Preston Bus Station. Please check www.prestonbus.co.uk for service times.
By car: From M6 J31, follow A59 (s/p Preston A59). After 1.0 mile, take the second exit off the mini roundabout adjacent to the Hesketh Arms (s/p Ring Road, Blackpool A583, Football Ground) onto Blackpool Road A5085. Carry straight on for 1.2 miles through four sets of traffic lights, then take a left before the lights (s/p Town Centre, Football Ground) into Parkside.
Deepdale currently has 44 accessible disabled parking bays for home supporters. These can be booked on a seasonal or match by match basis, and are subject to availability. Match by match bookings must be purchased in advance of the fixture, no later than 5pm the day before a Saturday 3pm kick off and no later than 12 noon for a 7.45pm kick off for a mid-week fixture. Please note there is no concessionary price for disabled parking and supporters must pay the standard rate. Supporters can also park on Moor Park School which is just over the road from Deepdale; please contact the ticket office for more information.
Supporters can also utilise the disabled drop off points outside the Sir Tom Finney stand and Minerva Health Centre as and when required.
Visiting supporters requiring disabled seating are advised that an allocation of wheelchair and helper tickets will be sent to the visiting club for advance sales via their own ticket office. Along with the ticket allocation details, a detailed document includes details of: Wheelchair provision, Ambulant Disabled Provision, Criteria, Disabled parking and any additional information. Alternatively please contact our Disability Liaison Officer, Hannah Woodburn on 01772 693324 or via email firstname.lastname@example.org for more information.
Ambulant disabled supporters who have difficulty walking or climbing stairs are advised to sit in the front two rows of the allocated blocks. Front row seating can be accessed via NX07 in the Bill Shankly Kop, which is the disabled access point for visiting supporters.
For visually impaired supporters, there are two wireless network receivers which can be booked out in advance of the fixture via the disability liaison officer. These must be booked no later than 5pm on the day before a Saturday fixture and 12 noon on the day of a midweek fixture. Terms and conditions apply.
There are four disabled parking bays for visiting supporters. These are located on the Bill Shankly Kop car park and can be booked via the ticket office and must be purchased in advance of the game no later than 5pm on the day before a Saturday 3pm kick off and no later than 12 noon for a 7.45pm kick off for a mid-week fixture. These are available on a first come first served basis.
We also have a front facing, dropped ticket window at the away booth to accommodate for all visiting disabled supporters.
Supporters travelling on official Club travel will be dropped off directly outside the Bill Shankly Kop and coaches will be parked on Lowthorpe road for the duration of the game.
If you require any further information please contact Hannah Woodburn – Disability Liaison Officer on 01772 693324 or via email at email@example.com.