Season card holders can now make their choice for which option they wish to take with regards to the 2020/21 season.
All supporters who have a valid email address on their account should now have received an email outlining their options and how to inform us of their decision.
Whether you have a season card in hospitality or in the stands, you can now make your choice for how you want to proceed with your season card.
Season card holders are asked to confirm their chosen option before 5pm on Monday 12th October, to allow us to contact everyone to either process the refund or provide the necessary code to access iFollow PNE from the Cardiff City fixture on Sunday 18th October onwards.
The three choices are as follows:
1. Supporters can choose to retain their season ticket for the 2020/21 season and will be able to attend all remaining PNE home fixtures as soon as Government legislation permits fans back into stadiums (subject to restrictions). Prior to being allowed back into stadiums these supporters will receive free access to iFollow PNE for all remaining 2020/21 home league games. In addition to this they will receive free access to the seven midweek away games scheduled and available to the club to offer via iFollow PNE (subject to these games being played behind closed doors).
2. All supporters who have purchased a season card for the 2020/21 season will be able to apply for a full refund, should they wish to receive their money back.
3. Supporters can choose not to claim a refund, but they can carry this payment over and take it as payment in full for a 2021/22 season card, effectively fixing the price of their 2021/22 season card regardless of which division the club are playing in or any price changes announced in advance of that season. Supporters who choose to take this option, will also receive the benefit of free access to iFollow PNE for the live fixtures away at Queens Park Rangers and Reading as an added bonus.
A reminder that supporters living within the same household will be required to make the same decision with regards to their season cards.
Supporters who have purchased a 2020/21 car park pass will be contacted directly by the ticket office with the option of a full refund or credit for the 2021/22 season.