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Ticket News

How To Renew Your Season Card Online

15 May 2024

Ticket News

How To Renew Your Season Card Online

15 May 2024

Now that 2024/25 season cards are on sale, supporters who held a season card during the 2023/24 campaign can renew either online or at the ticket office.

At the end of last week, the club announced a new partnership with Ticketmaster for them to become the new ticketing provider, and a brand new website has now been launched.

The club would like to clarify that this partnership only marks a change in software to enhance and simplify the supporter buying journey, and will have no impact on staffing and the ticket office operation at Deepdale.

Supporters with a 2023/24 season card will have their seats reserved until the close of play on Saturday 15th June from the ticket office and until 8.30am online on Monday 17th June, covering the whole of the early bird period.

These fans can renew their tickets online for the upcoming campaign in the following simple steps, or by clicking here for the full guide.

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1. Ensure your existing account has been activated by clicking here.

2. Sign in to your MyPNE ticket account using your unique member number and the password created when activating your account.

3. Once signed in, the person icon in the top right of your screen will display a red notification symbol if you have a season card renewal available on your account. Click on this icon.

4. You should now see a window featuring your name and member number, with the notification displayed below. To proceed with your season card renewal, click on 'Renew Now'.

5. Your season card renewal(s) will appear in a list and will include any of your friends or family members linked to your 'My Network' who you are authorised to manage tickets for. You can review and update your ‘My Network’ list by clicking on the person icon. Then click account menu, click account management, and then network.

6. If you would like to choose an alternative seat for your season card renewal, click 'Find Tickets' to view the stadium map and select a different seat.

7. Once you are happy with the renewals, select 'Add To Basket'. Here, you can review the tickets in your basket and select 'Proceed To Checkout' where you will have 30 minutes to complete your purchase.

8. You can then select your method of payment, which includes the finance options, and once completed you will receive an email confirmation with details of your booking.

If you have any queries or need any assistance with your renewal online, please contact the ticket office on 0344 856 1966 or email ticketoffice@pne.com.

A full list of season card FAQs can be found here.


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