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PNE Achieve 2018/19 Family Excellence Status

29 April 2019

Preston North End have received 'Family Excellence Status' for its 2018/19 matchday provision for the sixth year in a row.

The award recognises continous improvements and best practice in family engagement across the leagues and supports clubs' efforts to attract and retain young fans of the future. 

North End received two 'mystery family' visits throughout the 2018/19 season, with their feedback and reports determining the club's 'Family Excellence' status. 

As well as continuing to provide excellent family provisions inside the stadium, North End have introduced supporters guides specially designed for younger supporters, not to mention North End's much loved mascot, Deepdale Duck who continues to provide the same fun filled entertainment for families alike.  

On the award scheme as a whole, EFL Chief Executive Shaun Harvey, said: "It has been fantastic to see the continued dedication and improvement made by EFL clubs in offering engaging matchday experiences for families. More clubs than ever before are being recognised for offering true family value and a consistently high level of service and innovation, with the EFL’s long-running Family Excellence Scheme helping to produce positive and impactful change across the League, while driving a real focus on the overall matchday experience. 

“I would like to congratulate the clubs that have achieved Family Excellence status and those that have been awarded Gold status this year. We look forward to continuing our work with clubs to help drive change, and support the continued effort to attract and retain future generations of supporters.” 

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